PRIVACY NOTICE
Last updated Jul 23, 2024
This privacy notice for LIFE4SUCCULENTS ('Company', 'we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:
- Visit our website at https://www.life4succulents.com/ or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at nsolutionsb@life4succulents.com.
SUMMARY OF KEY POINTS
This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following to go directlyto our table of contents.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with LIFE4SUCCULENTS and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? No, we do not process any sensitive personal information.
Do we receive any information from third parties? Yes, we receive information from Meta Platforms, such as user interactions, preferences, and behavior.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legalreason to do so.
In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties.
How dowe keep your information safe? By implementing encryption, secure servers, and regular security audits to protect your data from unauthorized access,disclosure, alteration, and destruction. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How doyou exercise your rights? Contact us at nsolutionsb@life4succulents.comto request access, correction, or deletion of your data. We will consider and act upon any request in accordance with applicable data protection laws.
Want to learn more about what LIFE4SUCCULENTS does with any information we collect? Read the notice in full at below.
TABLE OF CONTENTS
1. Introduction
5. User Rights
7. Data Sharing
8. DataRetention, Deletions and Accessibility
9. Cookie and Tracking Technologies
11. InternationalData Transfers
13. Contact Us
1. Introduction
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what data we collect, how we process it, the purposes for which we process it, and how you can request the deletion of your data. This policy complies with Malaysian data protection laws, including the Personal Data Protection Act 2010 (PDPA), and other applicable regulations.
2. Data Collection
We collect the following types of data:
- Personal Identification Information: Name, email address, phone number, billing, and shipping addresses.
- Payment Information: Creditcard details, bank account information, and other payment methods
- Usage Data: Information on how you interact with our website, products, and serviceS.
- Technical Data: IP address, browser type, operating system, and other technical information.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. Data Processing
We process your data in the following ways:
- Collection: Gathering data through forms, cookies, tracking technologies, and other interactions.
- Storage: Safeguarding data insecure databases with encryption and access controls.
- Usage: Utilizing data to process orders, improve our services, communicate with you, and personalize your experience.
- Sharing: Disclosing data to third parties for business purposes, such as payment processing, shipping, and analytics, in compliance with applicable laws.
4. Purposesof Data Processing
We process your data for the following purposes:
- Order Processing: Fulfilling orders, processing payments, and delivering products.
- Service Improvement: Enhancing the functionality and quality of our products and services based on user feedback and behaviour analysis.
- Communication: Sending you updates, newsletters, and promotional materials.
- Personalization: Tailoring ourservices to better suit your preferences and interests.
- Advertising: Delivering personalized ads in compliance with advertising regulations.
- Legal Compliance: Ensuring ouroperations comply with applicable laws and regulations.
5. User Rights
You have the following rights regarding your data:
- Access: Request access to the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request deletion of your personal data.
- Restriction: Request the restriction of processing your personal data.
- Portability: Request the transfer of your personal data to another party.
- Objection: Object to the processing of your personal data where we are relying on a legitimate interest.
- Withdrawal of Consent: Withdraw your consent at any time where we are relying on consent to process your personal data.
6. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, and destruction. This includes encryption, secure servers, and regular security audits. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security of your data.
7. Data Sharing
We may share your data with third parties, including:
- Service Providers: Companies that provide services on our behalf, such as payment processors, shipping companies, and analytics providers.
- Business Partners: Partners who provide services and products in conjunction with us.
- Legal Authorities: Whenrequired by law or to protect our legal rights.
8. Data Retention, Deletion, and Accessibility
Retention: We retain yourpersonal data only as long as necessary to fulfil the purposes for which it wascollected, including legal, accounting, or reporting requirements.
Deletion: You can request thedeletion of your personal data at any time. To request deletion, please contactus at nsolutionsb@life4succulents.com. We will delete your data in accordance with applicablelaws.
Accessibility: You have theright to access the personal data we hold about you. To request access, pleasecontact us at nsolutionsb@life4succulents.com. We will provide you with a copy of your data in a commonly usedelectronic format.
9. Cookies and Tracking Technologies
We use cookies and similar trackingtechnologies to track activity on our website and hold certain information. Youcan manage your cookie preferences through your browser settings.
10. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information.
11. International Data Transfers
Your personal data may be transferred to,and processed in, countries other than the country in which you are resident.These countries may have data protection laws that are different from the lawsof your country. We ensure that appropriate safeguards are in place to protectyour data when it is transferred internationally.
12. Changes to This Policy
We may update this Privacy Policy from timeto time. We will notify you of any changes by posting the new policy on ourwebsite and updating the effective date. Continued use of our services aftersuch changes will constitute your consent to the updated policy.
13. Contact Us
If you have any questions about thisPrivacy Policy or wish to exercise your rights, please contact us at:
Address: 8, Jalan Keranji 1/2, Taman Keranji,08000 Sungai PeTani, Kedah, Malaysia.
Thank you for trusting us with yourpersonal data. For more information, visit https://www.life4succulents.com/.